Welcome to PX Space, a space devoted to the human side of healthcare. Our blog, podcast, and newsletter discuss the issues that face patients and hospital care teams as they relate to elevating the hospital environment and enhancing the lives of those who visit and work there. We also discuss the latest technology in the industry and how technology has played a role in advancing the human side of hospital care. We encourage you to engage with us by subscribing to our monthly newsletter, listening to our podcast, and providing us feedback on the issues you’d like to discuss.
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How Technology Makes It a Better Day for Patients and Families
Hospitals today are using innovative patient engagement technology to elevate their patient experience. Recently we sat down with Linda Robinson, the Vice President of Clinical Excellence at MDM Healthcare to share some insights on the topic based on her 35 years of experience in nursing, patient- and family-centered care, and patient engagement technology. Robinson explained […]
Healing Patients by Creating Calming Spaces: An Interview with Founder and CEO of Medcalm, Amy Gordon Fisher
Calming content is part of a holistic approach to patient care, which addresses the complex spiritual, physical, social, and emotional needs of the patient further humanizing their care experience. An article published in the National Library of Medicine titled, Optimal Healing Environments reveals that calming content leads to more positive outcomes for patients. It states, […]
Being a Servant Leader and What That Means in Relationship-Based Care
Nurse leaders have faced unprecedented challenges in today’s healthcare system. Recently, MDM Healthcare’s VP of Clinical Excellence, Linda Robinson MSN, BSN, RN was able to sit down with Allison Schlinkert, MSN, RN, NPD-BC, Director of Nursing Practice and Education at Bon Secours Mercy Health. The two discussed the topic of being a servant leader and […]
Discussing Breast Cancer Awareness Month with Dr. Erin Elder, Surgical Oncologist
October is Breast Cancer Awareness Month. There are over 3.8 million breast cancer survivors in the United States, and one in eight women will be diagnosed with breast cancer in their lifetime. Recently we were able to sit down and interview Dr. Erin Elder, whose specialty is breast surgical oncology and the diagnosis and treatment […]
From Bedside Manner to Web-Side Manner: How Technology is Transforming Patient Care
The pandemic accelerated the adoption of technology for patient care, which has been transformative. This innovative technology supports a more patient-centered approach to care. According to an article published by the National Academy of Medicine, “The evolving digital foundation of a person-centered healthcare system is making it possible to envision a system that is more […]
Addressing the Crisis of Hospital Workplace Violence
Hospital workplace violence has been a problem in the healthcare industry for decades, but the COVID-19 pandemic has exacerbated the situation. The VP of Clinical Excellence at MDM Healthcare, Linda Robinson, MSN, BSN, RN has been an advocate for the issue of hospital workplace violence throughout her career. She consulted with other state nursing organizations […]
Six Reasons Why Your Healthcare Facility Should Focus On Patient Experience
The Agency for Healthcare Research and Quality makes an important distinction: that patient experience is not the same as patient satisfaction (although the concepts are related). Patient satisfaction focuses on a person’s expectations and to what degree they were met. So, two different people could receive the same care but, because of their differing expectations, […]
Making It a Better Day for Nurses
The issues facing nurses today are something very dear to the heart of Linda Robinson, the VP of Clinical Excellence at MDM Healthcare. Robinson reflected on the concepts of resilience and well-being as they relate to the current struggle hospital care teams are facing. “I have been a nurse for 35 years, and I was […]
How Patient Engagement Drives Quality and Safety
We recently sat down with the VP of Clinical Excellence at MDM Healthcare, Linda Robinson to discuss how patient engagement drives hospital quality and safety initiatives. Robinson, an award-winning nurse, has worked in the patient care industry for 35 years. She has done extensive research in the area throughout her career. “When we have patients […]
A Critical Time in Nursing: How Technology Can Help
Assessing the Situation The American College of Nursing reported a concerning problem for the healthcare industry, a nursing shortage which began prior to 2017 but was further impacted by the COVID-19 pandemic. Linda Robinson, the Vice President of Clinical Excellence at MDM Healthcare, has been a nurse for over 34 years and went back to […]
