Welcome to PX Space, a space devoted to the human side of healthcare. Our blog, podcast, and newsletter discuss the issues that face patients and hospital care teams as they relate to elevating the hospital environment and enhancing the lives of those who visit and work there. We also discuss the latest technology in the industry and how technology has played a role in advancing the human side of hospital care. We encourage you to engage with us by subscribing to our monthly newsletter, listening to our podcast, and providing us feedback on the issues you’d like to discuss.
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An Intimate Conversation with Dr. Jean Watson
Written with contributing author Linda Robinson, MSN, CPXP, RN, Vice President of Clinical Excellence, MDM Healthcare Dr. Jean Watson is a prominent nurse theorist who made significant contributions to nursing. Her theory of caring has been widely adopted and applied by nurses all over the world. Watson’s Theory of Caring is a humanistic approach to […]
Insights About the Patient Experience from a Patient Experience Liaison
Written with contributing author Linda Robinson, MSN, CPXP, RN, Vice President of Clinical Excellence, MDM Healthcare As the healthcare industry becomes increasingly focused on improving patient experiences, the role of a Patient Experience Liaison has become increasingly important. This individual serves as a bridge between patients and healthcare providers, helping to ensure that patients’ needs […]
A Doula’s Role in the Patient Experience: Insights from Debbie Young, Certified Birth and Postpartum Doula
Written with contributing author Linda Robinson, MSN, CPXP, RN, Vice President of Clinical Excellence, MDM Healthcare There are several healthcare professionals that assist families during their childbirth journey. Many families are choosing to hire doulas, trained professionals who provide physical, emotional, and informational support throughout the process. These professionals bring a lot to the table […]
University of Louisville Health Implements Innovative Interdisciplinary Care Team Model
Written with contributing author Linda Robinson, MSN, CPXP, RN, Vice President of Clinical Excellence, MDM Healthcare The healthcare industry has continued to evolve rapidly in the wake of the COVID-19 pandemic, and in response to challenges such as workforce shortages, more complex patient cases, and the rise of telehealth. Some industry professionals have turned to […]
One Career, Many Paths: One Nurse’s Story
Written with contributing author Linda Robinson, MSN, CPXP, RN, Vice President of Clinical Excellence, MDM Healthcare Rick Rolfsen, DNP, RN, has had an unconventional pathway to his successful nursing career. In a recent PX Space podcast interview, host Linda Robinson MSN, CPXP, RN, spoke with Rolfsen, who is a friend and former colleague. In the […]
Discussing Heart Disease and Prevention with Dr. Creighton Wright
Written with contributing author Linda Robinson, MSN, CPXP, RN, Vice President of Clinical Excellence, MDM Healthcare February is National Heart Health Month. According to the Centers for Disease Control and Prevention (CDC), heart disease is the leading cause of death in the United States, and strokes are number 5. The CDC also states that approximately […]
How the Digital Canvas is Transforming the Hospital Experience
Written with contributing author Linda Robinson, MSN, CPXP, RN, Vice President of Clinical Excellence, MDM Healthcare The healthcare industry has become increasingly open to technology following the COVID-19 pandemic. New innovations in technology have given healthcare organizations the ability to transform the hospital environment. Digital display technology provides a more modern and rich experience for […]
How Patient Engagement Technology Can Help Reduce Hospital Readmissions
Written with contributing author Linda Robinson, MSN, CPXP, RN, Vice President of Clinical Excellence, MDM Healthcare The costly effects of hospital readmissions have a significant impact on hospital organizations. According to an article published in the Journal of Multidisciplinary Healthcare, “a significant portion of the expense incurred within the US healthcare system can be attributed […]
How Video Education and Animation Can Enhance the Patient Experience and Promote Health Literacy
Written with contributing author Linda Robinson, MSN, CPXP, RN, Vice President of Clinical Excellence, MDM Healthcare Video has increasingly become a popular medium for education. The medium has proven to be an effective way to convey information and engage learners. In the healthcare industry, video education can be particularly useful for promoting health literacy. An […]
Strategies to Expand Pharmacy’s Role in Patient Experience
Written with contributing author Linda Robinson, MSN, CPXP, RN, Vice President of Clinical Excellence, MDM Healthcare Up to 45% of Americans do not fill prescriptions because of cost. Medication non-adherence annually leads to $100-$300B in excess morbidity and mortality. Not filling a medication prescription is considered primary non-adherence. There are many reasons that patients do […]
